According to legislation in EU a company selling chemical products for professional use, must actively deliver safety data sheets. iDistributor solves that by sending e-mails triggered from your ERP-system. You are also obliged to send updated versions during a 12-month period after the initial purchase of the product.
To make it easier to adapt to any ERP-system we have built a logic that receives all products sold from the ERP and keeps track of what have been sent previously.
The e-mail report distributed to your end customers has two variants:
- When your ERP-system requests safety data sheets from iDistributor
- When the supplier updates the safety data sheet to a newer version.
The templates can only be changed by Intersolia, please contact support@idistributor.net You can only change text of the body in the e-mail.
An example scenario when your ERP-system asks iDistributor for safety data sheets.
To whom it may concern,
Please find here within the attached Safety Data Sheet(s) for the chemical(s) related to your order with the delivery number stated in the subject matter.
Safety Data Sheets are distributed with the first delivery of a chemical and when the Safety Data Sheets have been updated. The information in the Safety Data Sheet(s) is relevant to secure the safe handling of the chemical(s). Make sure the information is kept available at the place of usage.
This message was sent to you by Intersolia on behalf of Customer name.
If you wish to update your receiving e-mail address please contact e-mail@domain.com
An example scenario when the supplier updates the safety sheet to a newer version
To whom it may concern,
Please find here within the updated Safety Data Sheet(s) for chemical(s) related to your order with the delivery number above.
This e-mail was sent to you because the chemical(s) was delivered less than a year ago and during this time the manufacturer has updated the information in the Safety Data Sheet(s). The information in the Safety Data Sheet(s) is relevant to secure the safe handling of the chemical(s). Make sure the information is kept available at the place of usage.
This message was sent to you by Intersolia on behalf of Customer name.
If you wish to update your receiving e-mail address please contact e-mail@domain.com